Terms & Conditions
1500 Industrial Road • Greeneville, TN 37745
Terms and Conditions - Products and Website
Meco Corporation wants you to be satisfied with every item you purchase from us. If a product purchased at our Official Corporate Websites (www.meco.net, www.aussiegrills.com, www.americanagrills.com, www.onefiregrills.com, www.southerncountrysmokers.com, www.easystreetgrills.com, www.mecofurniture.com) does not meet your expectations, you may return it with receipt within 30 days of purchase for a refund. We will not accept any returns without a receipt.
Products purchased from other retailers MUST be returned to the place of purchase. Returned products must be in new condition, be in original packaging and include all original parts. Within 30 days, products may be returned to our Meco Corporation address as listed We do not accept returns for any products (Aussie, Innobella, SuddenComfort, SuddenSolution, Stakmore, etc) purchased at other retail businesses. below.
* Before returning a product to Meco Corporation, please call 1-800-251-7558 for a Return Authorization and shipping instructions. Our hours are 8AM to 4PM (EST), Monday - Friday. Shipping and processing charges will not be refunded.
No returns will be accepted without prior authorization from Meco. NOTE: All sales are final for any product shipped outside the continental United States.
Handling and transportation costs for returning the product are not covered by this policy and will be paid for by the purchaser.
*Oversized items or items weighing more than 150 pounds purchased through Meco Corporation Official Websites are subject to a handling fee of $100 in addition to shipping charges.
Finished products and Component parts of products are warranted against defects in materials and workmanship for a specified time period as detailed in each product’s manual and/or as listed on the product’s description page from date of purchase and under normal use. There are no warranties beyond the description on the face hereof.
For household items, damages caused by commercial or institutional use are not covered by this return policy. For all items, accidental or intentional damage, repairs made or attempted by unauthorized persons, or misuse are not covered by this return policy. If defective, the part or product will be repaired or replaced at the option of Meco Corporation without charge in accordance with the item’s specified warranty.
Please send your correspondence to: Meco Corporation, 1500 Industrial Road, Greeneville, TN 37745.
This policy gives you specific legal rights. You may also have other rights which may vary from state to state.
Specifically marked Liquidation Sale Items do not issue refunds. All sales of such items are final.
IMPORTANT: Any product that has been misused or that shows any signs of extensive use may not be returned or exchanged. This includes but is not limited to products that:
Are weather damaged from extended outdoor exposure.
Are not maintained per manufacturer's instructions.
Have been used commercially.
Have altered or damaged components.
Have missing pieces or parts.
Please call before returning any product to Meco Corporation.
IMPORTANT: Returning a product to Meco Corporation that is not in resalable condition and/or without a Return Authorization risks forfeiture of product.
Innobella, SuddenComfort, SuddenSolution, Stakmore, Aussie, and Aussie Advantage are Meco Corporation brands.
Meco Corporation reserves the right to modify its return and exchange policies.